Legal notice

1. Scope and Company Information

This Legal Supplement applies to activities relating to the online sale of furniture, home products, and related accessories through the Vintageleaseco website for delivery within the United States, including order management, payments, shipping, customer support, after-sales service, and consumer-related matters.

Vintageleaseco is owned and operated by the U.S. company VINTAGE LEASECO, LLC and provides online sales of furniture and home products to consumers in the United States.

Before placing an order, consumers can review information about products, prices, delivery conditions, payment methods, return conditions, and after-sales support through product pages, the shopping cart, the checkout page, and the applicable policies published on the website.

Company Information:

Company Name: VINTAGE LEASECO, LLC
Store Name: Vintageleaseco
Address: 20 ENTERPRISE, STE 400, ALISO VIEJO, CA 92656, USA
EIN: 87-4416728
Phone: +1 (305) 531-0801
Email: info@vintageleaseco.com
Customer Service Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

For questions relating to products, orders, payments, shipping, returns, refunds, or other services, consumers may contact us by phone or email.

Please contact us via email; we will respond within 24 hours.

2. Website Services, Products, and Order Management

Vintageleaseco sells furniture, home products, and related accessories through its website to consumers in the United States.

Products are primarily organized according to different areas of the home, including:

Living Room Furniture
Bedroom Furniture
Home Office Furniture
Bathroom Furniture

Individual product pages may provide information such as:

Product name
Dimensions
Materials
Color
Weight
Warranty period
Other applicable information

Consumers should refer to the information actually provided on the relevant product page.

After selecting a product, consumers can review order details in the shopping cart and on the checkout page. Before payment, consumers can review product quantities, product prices, delivery address, contact information, shipping charges, applicable taxes, and the final amount to be paid.

Online orders must be placed through the purchasing process available on the website. Order confirmation and the applicable processing status are determined by the information displayed on the website and any order confirmation communications provided to the consumer.

3. Payments, Prices, Shipping, and Tax-Inclusive Pricing

Product prices, shipping charges, and applicable taxes are determined based on the information displayed on product pages, in the shopping cart, and on the checkout page.

The order total may include:

Product prices
Applicable shipping charges
Applicable taxes
Other applicable costs disclosed before order confirmation

Applicable taxes are included in the order total where applicable.

Before payment, consumers can review the applicable conditions for the individual order on the checkout page and in the applicable Tax Policy published on the website.

Orders are shipped within the United States according to the shipping arrangements applicable to the order. The delivery process may include domestic transportation, carrier processing, and final delivery to the address provided by the consumer. Estimated delivery times and available tracking information are provided in the applicable Shipping Policy and in the information associated with the individual order. Actual delivery times may be affected by carrier operations, weather conditions, transportation conditions, or other external factors.

4. Consumer Cancellation, Return, and Applicable Product Rights

For online consumer transactions, cancellation and return rights are handled according to the applicable Return Policy, Order Cancellation Policy, the conditions presented before purchase, and applicable United States federal and state consumer protection laws, where applicable.

Consumers may review the applicable return conditions before placing an order. The website's applicable 14-Day Return Policy provides that consumers may generally request a return within 14 days from the date of receiving the product, subject to the conditions stated in that policy. The return policy generally applies to new and unused products that are returned in the required condition.

Certain products may be subject to different return conditions, including products that are customized or made according to consumer specifications, where applicable. The applicability of any return or cancellation exception depends on the nature of the product, the order conditions, and applicable law.

When a consumer submits an eligible return or cancellation request, the return and refund are handled according to the applicable policy and the conditions of the individual order. For large furniture items, where specific return or shipping conditions apply, the applicable conditions will be provided according to the information available for the order.

In addition to applicable return rights, consumers may have rights relating to defective, damaged, or non-conforming products under applicable U.S. federal and state laws and the conditions of the order.

If a product is damaged, defective, does not correspond to the order, or has another issue requiring assistance, consumers may submit a request to info@vintageleaseco.com. The request should include the order number, product information, a description of the issue, and photographs or other useful documentation when necessary.

5. After-Sales Support, Complaints, and Request Procedures

In the event of issues relating to products, orders, payments, shipping, or after-sales support, consumers may first contact us by email or phone.

To facilitate review of the request, consumers are advised to provide:

Order number
Email address used for the purchase
Product name
Date and description of the issue
Photographs of the product, packaging, or shipping condition, when necessary
Other information necessary in relation to the payment or order

Consumers may use info@vintageleaseco.com to submit requests relating to return requests or applicable cancellation rights, refund requests, exchange requests, reports of damaged or non-conforming products, delivery issues, payment issues, and other requests relating to order fulfillment.

After receiving a request, the situation will be reviewed based on the order information, applicable policies, and applicable laws.

Contact Information:

Company Name: VINTAGE LEASECO, LLC
Store Name: Vintageleaseco
Address: 20 ENTERPRISE, STE 400, ALISO VIEJO, CA 92656, USA
Phone: +1 (305) 531-0801
Email: info@vintageleaseco.com
Customer Service Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

Please contact us via email; we will respond within 24 hours.

For security reasons, consumers should not send the full bank card number, CVV, PIN, or other payment security information by email when such information is not necessary to process the request.

6. Personal Data and Consumer Information

Vintageleaseco processes consumer personal information in connection with order management and customer service in accordance with applicable U.S. privacy and data protection requirements and the Privacy Policy published on the website.

During an order or customer service request, information provided by the consumer may be processed, including name, delivery address, email address, phone number, order information, and other information necessary to manage the purchase.

For information regarding the categories of information collected, purposes of processing, retention periods, information sharing, cookies, and other processing activities, consumers should refer to the Privacy Policy and Cookie Policy published on the website.

Where applicable under federal or state law, consumers may have rights relating to their personal information, which may include access to personal information, correction of inaccurate information, request for deletion of personal information, request to limit certain processing, opting out of certain processing activities where applicable, and request for data portability where applicable.

Consumers who wish to exercise applicable privacy rights may contact us through info@vintageleaseco.com. Requests will be handled according to applicable U.S. privacy and data protection laws and the website's Privacy Policy.

7. Age Requirement and Website Use

This website is intended for users who are at least 18 years old. Minors under the age of 18 are not permitted to use this website.

Users are responsible for the use of their account and for any activities conducted through it. The website is not designed for, and does not knowingly collect personal information from, individuals under the age of 18.

8. Product Information Accuracy and Availability

Product descriptions, technical specifications, availability, and prices displayed on the website are provided for informational purposes. Vintageleaseco periodically updates the information published on the website. Changes in availability or unintentional differences may occur due to system updates or inventory management.

Consumers should refer to the information actually provided on the relevant product page and review the order details before completing a purchase.

9. Intellectual Property and Acceptable Use

Texts, images, trademarks, and other content displayed on the website are protected by applicable intellectual property laws. Without authorization, users may not copy, distribute, or use such content for commercial purposes.

Users must provide accurate and complete information when registering and making purchases. It is prohibited to use the website for activities that violate applicable laws or the rights of third parties.

10. Limitation of Liability

Vintageleaseco periodically updates the information available on the website, including product descriptions and availability. Delays or issues resulting from external circumstances, including logistics events, weather conditions, or actions of third parties, may affect order processing and shipping.

To the extent permitted by applicable law, Vintageleaseco is not responsible for delays or failures caused by circumstances beyond its reasonable control.

11. Applicable Law, Disputes, and Policy Updates

In the event of a dispute relating to an order, product, payment, shipment, or after-sales service, consumers may first contact us by email or phone so that the parties can communicate and review the relevant order information.

The parties may first attempt to resolve the dispute through direct communication. If applicable law provides additional dispute resolution procedures or specific consumer rights, those rights and procedures remain available according to their applicable conditions.

Because VINTAGE LEASECO, LLC is a U.S. company, the applicable law, jurisdiction, and dispute resolution procedures will be determined based on the specific transaction, the consumer's location, the applicable state and federal laws, and any mandatory consumer protection requirements.

This Legal Supplement and the other policies published on the website should not be interpreted as excluding or limiting any mandatory consumer rights provided by applicable law.

This Legal Supplement may be updated when there are changes to the website, business operations, applicable requirements, or related policies. Consumers are encouraged to review the published policies periodically for updated information.